Assist One - Technical Support Plan Information - Management Consulting, Systems Integration, Technology Management

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We offer a wide range of technical support services plans with additional options to ensure you receive the right help you need, when you need it.

Technology Management and Support Service Plans

Our core technical support plans typically consist of the following key components, each of which can be individually custom tailored to match the specific requirements for your business, your operations and your budget:

Plan Features:

Annual, Semi-Annual, Monthly Renewable Contracts
Custom Coverage levels available to 24/7/365
Hardware Only or Hardware/Software coverages
Custom Network/Server/Workstation coverage levels
Custom Response Levels / Escalation Procedures

Plan Services:

Preventative Maintenance (think 'teeth cleanings')
Corrective Maintenance (fixing what's broken when it breaks)
Help Desk Services
Remote Access / Network Monitoring/Management
On-Site Field Support
Emergency Response (our own 911 service)

Additional available options:

Routine Site Diagnostics and Assessments
Technology Management Consultations
Access to Technology Procurement Services
Staff Augmentation / Outsourcing

Now that you know what services are offered, you'll want to know how much it costs. Right? Lets face it, every business is unique which is why we offer custom management and support plans based on a company's business needs. So, to get you started, contact us so we can discuss the best available management and support plan options for your organization.

Obtaining Assist One Services
To learn more or to obtain an Assist One service for your organization, please contact us or use our online contact request feature.

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